Frequently Asked Questions
Find answers to common questions about our soulful home goods.
Are your art prints framed or unframed?
We offer both! Many of our signature art prints come with handcrafted wood frames, while others are available as standalone paper prints. Please check the specific product description for details.
How do I care for my Sugarboo ceramics?
Most of our ceramics are dishwasher and microwave safe, but we recommend hand-washing artisanal pieces with gold leaf or delicate textures to preserve their beauty.
Can I include a gift message with my order?
Yes, you can add a personalized gift message at checkout. We will include a packing slip without pricing for all gift orders.
Do you offer international shipping?
Currently, we ship to the United States and Canada. We are working on expanding our reach to more international destinations soon.
What materials are used in your textiles?
Our pillows and throws are primarily made from high-quality natural fibers like linen and cotton to ensure comfort and durability.
How long does it take for framed art to ship?
Since our frames are handcrafted to order, please allow 2-3 weeks for production before your artwork is dispatched.